Last updated: 18 July 2026
Patriot Marine Air Conditioning LLC, trading as Patriot Marine A/C ("Patriot Marine," "we," "us," or "our"), provides marine air conditioning installation, repair, and maintenance services in South Florida. This policy explains what information we collect through this website, why we collect it, how we use it, and what choices you have.
If you have questions about anything here, email support@patriotmarineac.com or call (614) 361-7669.
When you submit our service request form, we collect contact information (first and last name, email address, phone number); vessel information (boat make and model, boat length, marina or dock location, hull identification number, and a description of the service you need); billing information (cardholder name and billing street address, city, state, and ZIP code); and consent records noting whether you agreed to be contacted by phone or text, and whether you gave optional authorization to charge a card already on file.
Why we collect billing information: we collect cardholder name and billing address so that we can prepare an estimate, verify the account that will pay for the work, and process payment for services you request. This information is collected for payment purposes. We do not collect card numbers, security codes, or expiration dates through this website. Card details are taken separately, and we will tell you at the time how that happens. We do not sell this information, and we do not use it for advertising.
Card-on-file authorization (optional): if you are an existing customer with a card already on file from previous work, our form includes an optional checkbox authorizing us to charge that card for goods and services rendered, in place of a manual card imprint or in-person signature. If you tick it, the authorization remains valid for one (1) year from the date given, you may revoke it at any time with thirty (30) days' written notice to Patriot Marine, and we record the fact and date of your authorization as part of your service file. This checkbox is optional. You can submit a service request without it, and we will contact you either way.
When you visit this site, we and our service providers automatically collect your IP address and approximate location derived from it, browser type, operating system and device type, the pages you viewed, how long you stayed, the page or search that referred you, and cookies and similar identifiers used to distinguish one visit from another.
We use Google Analytics 4 for this. Google processes the data on our behalf and may set cookies in your browser. You can read Google's practices at policies.google.com/privacy, and you can opt out of Google Analytics entirely using Google's browser add-on at tools.google.com/dlpage/gaoptout. Our website is hosted by Webflow, which keeps standard server logs and stores form submissions on our behalf.
We use what we collect to respond to your service request and contact you about scheduling, prepare estimates and quote work accurately, identify your vessel and its systems when we arrive, process payment for services you have requested, keep records of work performed for warranty and service history, meet legal, tax and accounting obligations, and understand which parts of our website people use so we can improve it. We do not sell your personal information. We do not share it with third parties for their own marketing.
To submit a service request you must agree to be contacted by phone or text at the number you provide. This consent covers contact about that request — confirming details, scheduling, and following up on the work. We do not use it to send you marketing. You can withdraw consent at any time by telling us — call (614) 361-7669 or reply STOP to any text message. Withdrawing consent does not affect service you have already requested; it only changes how we reach you. Message and data rates may apply.
We share information only with parties who help us operate: Webflow for website hosting and form submission storage; Google for website analytics; payment processors when you pay for services; professional advisors such as accountants and lawyers where necessary; and authorities where we are legally required to disclose. Each of these receives only what they need to do their job.
Service requests that do not become jobs are kept for up to 24 months, then deleted. Completed job records, including billing, are kept for at least 7 years to meet tax, accounting and warranty obligations. Website analytics are retained per Google Analytics settings, currently 14 months.
This site is served over HTTPS, so information you submit is encrypted in transit. Access to form submissions is limited to Patriot Marine personnel who need it to do their work. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you would prefer not to send billing details through the website, call us and we will take them another way.
You may ask what we hold about you and request a copy, ask us to correct anything inaccurate, ask us to delete your information subject to records we must keep by law, withdraw phone or text consent at any time, and opt out of analytics using the Google tools linked above or your browser's cookie controls. To make a request, email support@patriotmarineac.com or call (614) 361-7669. We may need to verify your identity before acting, and we will respond within the timeframe required by applicable law. Florida does not currently have a general consumer privacy statute granting these rights to all residents, but we extend them to everyone who asks.
This site is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has given us information, email support@patriotmarineac.com and we will delete it.
If we change this policy, we will update the "Last updated" date above. Material changes affecting how we use information already collected will be communicated directly where we can.
Patriot Marine Air Conditioning LLC, 4421 Northwest 33rd Street, Lauderdale Lakes, FL 33319. Email: support@patriotmarineac.com. Phone: (614) 361-7669. Serving Fort Lauderdale, Miami, and South Florida.
